Veterans Affairs

Sierra by the Sea is a trusted source of evidence-based, research-supported treatment for U.S. military veterans and other adults age 18 and older who are struggling with substance use disorders and certain co-occurring mental health concerns.  

As an authorized provider within the Department of Veterans Affairs Community Care Network, Sierra by the Sea is committed to ensuring that veterans receive the focused care and comprehensive support they deserve, provided by dedicated professionals in a dignified and respectful manner. 

What Is the Community Care Network?

The Community Care Network (CCN) is the system that was created in 2018 by the Department of Veterans Affairs (VA) to connect qualified veterans of the U.S. military with trusted treatment providers in communities throughout the United States.  

Veterans who previously sought care through the VA may have utilized the Patient-Centered Community Care (PC3) network. The Community Care Network was designed to replace the PC3 network. 

Organized into six regions that cover all 50 states, the District of Columbia, and all U.S. territories, the CCN includes a wide range of healthcare options for veterans, including medical hospitals, behavioral health facilities, and addiction treatment centers such as Sierra by the Sea.  

The VA contracts with nongovernmental organizations to provide administrative duties for each CCN region. Known as third-party administrators, or TPAs, these organizations were incorporated into the design of the CCN system to promote transparency and accountability. 

Sierra by the Sea is part of CCN Region 4, which includes California, 12 other states in the western half of the continental U.S., and Hawaii. The TPA for Region 4 is TriWest Healthcare Alliance. 

TriWest Healthcare Alliance

TriWest Healthcare Alliance, which is often referred to simply as TriWest, is the third-party administrator for two of the CCN’s six regions. In addition to managing administrative responsibilities for California and the other 12 states in Region 4, TriWest also serves as the TPA for Region 5, which includes only Alaska. 

TriWest’s relationship with the U.S. military extends far beyond the CCN. The organization, which was established in 1996, has also administered TRICARE, which is the Department of Defense’s healthcare system for active-duty service members, retirees, and family members. TriWest was also involved in the PC3 network, which was replaced by the Community Care Network. 

TriWest has also partnered with many organizations that serve and support veterans and other members of the military community, including Veterans of Foreign Wars (VFW), American Legion, Disabled American Veterans (DAV), and Paralyzed Veterans of America. 

Navigating the CCN

The entire Sierra by the Sea team is honored to have the opportunity to care for our nation’s veterans in their times of need, and we are committed to providing superior service and comprehensive support.  

This commitment includes helping veterans or their family members navigate the Community Care Network. We want to be sure that all veterans who are seeking care for substance use disorders and co-occurring mental health concerns have access to all VA benefits to which they are entitled. 

Our team is familiar with the CCN’s policies and procedures, and we are available 24/7 to answer any questions veterans may have and help them make the most informed decisions about their treatment options. Please contact us at your convenience to learn how Sierra by the Sea and the VA Community Care Network can help you. 

Recovering from substance use disorders is a challenging journey that feels more doable in an environment that tends to each individual’s complex needs and strengths. Our goal is to foster a treatment experience that is built on compassion, hope, and caring, and fueled by excellence in the provision of evidence-based and trauma-informed care.

– - Anonymous